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Incentives and Policies

Incentives and Policies

Incentives and Policies
Welcome to Guaranteed Cleaning Supply LLC and Thank You for allowing us the opportunity to earn your business!
We hope that you find our service to be absolutely outstanding! We are so confident in our products that we Guarantee them. If you are not completely satisfied with any chemical or product you receive from us, we will in turn offer you a 100% money back guarantee*. All of our products have been field tested and proven (by staff members and our customers) to be some of the best cleaning agents and accessories available.
We do have many chemicals, accessories, equipment and parts currently in stock. If there is anything you need, Please do not hesitate to contact us. We service all portables and Truckmounts with many parts in stock or readily available.
We are looking forward to your call and are here to help!
Most professionals order more than a single gallon of product and we offer discounts for doing so.
We understand that “times are tough” and WILL do our very best to keep the costs as low as possible.
Some products are available in 55-gallon drums and other large containers. Please call for special pricing.
All chemical orders of $350 or more will be shipped for free. As an added bonus any parts that are ordered with the chemical will be free freight as well. Orders containing only parts will not qualify for free shipping. Orders must include chemical products in order to qualify for free shipping. Orders containing only cleaning accessories will not qualify for free shipping (ex. Air Movers, Carpet Rakes, Wands, Sprayers, etc.). States West of the Rockies will not qualify for free shipping, instead they will receive special discounts on items. For those customers shipping west of the Rockies they will receive 20% off any four or more gallons shipped (mix and match).
All orders will be shipped the same day UPS unless otherwise notified. We will do our very best to ship all orders the day they are received and will e-mail tracking information when shipped. Special freight options are available if items are needed sooner and we do deliver to the greater metro Chicagoland area if needed.
Our store is closed on weekends, this means that any orders placed on Saturday or Sunday will not ship until the following Monday. We thank-you for your patience and appreciate the oppurtunity to do business with you.
Equipment Service Policy
Providing you are a Guaranteed Cleaning Supply Service Smart Member, any equipment diagnostics over the phone is free
(this does not include parts or shipping needed for the repair)
If you are not a Guaranteed Cleaning Supply Service Smart Member, we encourage you to contact us and become one. The telephone equipment diagnostics cost is $70.00 for the 1st 1-15 minutes and $1.50 per minute thereafter. Our goal is NOT to charge you for our time end expertise diagnosing your equipment but to earn your trust and future chemical business while providingyou with the best service possible. We hope you understand that we too are in business to make money, We cannot have our service techs on the phone diagnosing equipment issues without further support from our customers.   
Want to know more? Give us a call to learn how to become a GCS Service Member and start enjoying the benefits and perks today. 

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